Privacy Policy

1. Introduction

Trithos Health (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website trithoshealth.com (the “Site”) and purchase our products.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Make a purchase on our Site
• Register for an account
• Sign up for our newsletter
• Contact us via email, phone, or contact form
• Participate in promotions or surveys

This information may include:

• Name (first and last)
• Email address
• Phone number
• Mailing address
• Billing address
• Payment information (processed securely through Square)

Automatically Collected Information

When you visit our Site, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Device type
• Pages viewed and time spent on pages
• Referring website
• Date and time of visit

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Send promotional emails and newsletters (with your consent)
• Improve our website and products
• Analyze usage patterns and trends
• Prevent fraudulent transactions and protect against illegal activity
• Comply with legal obligations

4. Payment Processing

We use Square, Inc. as our payment processor. When you make a purchase, your payment information is collected and processed directly by Square. We do not store your complete credit card information on our servers. Square's use of your personal information is governed by their privacy policy, which can be found at https://squareup.com/us/en/legal/general/privacy.

5. Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing (Square), shipping carriers, email service providers, and analytics providers.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, and that of our customers or others.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our Site. For detailed information about our use of cookies, please see our Cookies Policy.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. For order information, we typically retain records for seven (7) years for tax and legal compliance purposes.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain exceptions.
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.

To exercise any of these rights, please contact us at info@trithoshealth.com.

10. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

14. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of South Carolina, United States, without regard to its conflict of law provisions.